Shipping, Returns & Refunds Policy
Shipping, Returns & Refunds Policy for L1NO.COM (Lino Cmok LLC)
Last Updated: 5/28/2025
1. Shipping Methods, Costs, and Delivery Times
Lino Cmok LLC's currently ships products exclusively within the United States. For specific shipping options, associated costs, and estimated delivery times, please refer to the shipping information provided at checkout in the Shopify cart.
If you are located outside the U.S. and wish to place an order, please contact us at [INSERT EMAIL]. We will evaluate your request and provide a shipping quote based on your location.
2. Order Processing Times
Orders are typically processed within 1-3 business days. Once your order is processed, you will receive a confirmation email with tracking information. Please note that processing times may vary during peak seasons or promotional events.
3. Shipping Locations
LINO currently ships to addresses within the United States. For international orders, please contact us to discuss shipping options and costs.
4. Return and Refund Eligibility
At Lino Cmok LLC's, we strive to ensure that you are satisfied with your purchase. However, due to the nature of our products, we only accept returns for items that are damaged upon arrival. To initiate a return for a damaged product, please follow these steps:
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Contact us at [INSERT EMAIL] within 7 days of receiving your order to report the damage and request a return.
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Provide your order number and a description of the damage, along with any supporting photos.
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Once your return request is approved, we will provide you with instructions on how to return the item.
Please note that customers are responsible for any shipping costs associated with returns. We recommend using a trackable shipping service or purchasing shipping insurance for items over $10, as we cannot guarantee that we will receive your returned item.
5. Exchanges
Currently, Lino Cmok LLC's does not offer exchanges. If you receive a damaged product, please follow the return process outlined above.
6. Lost or Damaged Orders
If your order is lost or arrives damaged, please contact us at [INSERT EMAIL] as soon as possible. While Lino Cmok LLC's is not responsible for lost or damaged items once they have been shipped, we are committed to assisting you in resolving the issue. We recommend that you check with the shipping carrier using the tracking information provided. If necessary, we can guide you on how to file a claim with the carrier.
7. Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns for opened supplements. Please ensure that you review your order carefully before completing your purchase.
8. Fraud Prevention
Lino Cmok LLC's takes the security of our customers seriously. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion to protect against fraudulent activity. This may include verifying customer information before processing orders.
9. Changes to This Policy
Lino Cmok LLC's reserves the right to update this Shipping, Returns & Refunds Policy at any time. We will update the effective date at the top of this document, and your continued use of the Site after any changes constitutes your acceptance of the new terms.
10. Contact Us
If you have any questions about this Shipping, Returns & Refunds Policy, please contact us at:
Lino Cmok LLC
Address: Lino Cmok LLC, 407 Lincoln Road Miami Beach, FL 33139
Email: info@l1no.com
Phone: +15038411140