Archived order policy

Support for the previous supplement store.

This page preserves the policy published for earlier L1NO supplement orders. It does not describe the upcoming RE-FUEL checkout, which is not yet open.

Shipping and processing

The prior store shipped within the United States. Orders were typically processed within one to three business days, with available methods, costs and delivery estimates shown at checkout.

Returns and refunds

The published policy accepted returns only for products damaged on arrival. A customer had to report damage within seven days, include the order number, a description and supporting photos, and follow the return instructions provided after approval. Opened supplements were non-returnable for hygiene and safety.

Exchanges, loss and damage

Exchanges were not offered. Customers were asked to contact L1NO promptly about lost or damaged deliveries and to use carrier tracking or the carrier claim process where appropriate.

Request help

Include your earlier order number and only the information necessary to identify the order. Do not send card details or passwords.

Archived from the policy last updated May 28, 2025. Contact: info@l1no.com · LINO CMOK LLC, 407 Lincoln Road, Miami Beach, FL 33139.